Terms and Conditions
Last updated: 15/10/2025
Welcome to The Foot Clinic website (www.durhamfootclinic.co.uk).
By using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or booking an appointment.
1. About Us
The Foot Clinic
21a Church Street, Coxhoe, Durham, DH6 4DD
Telephone: 0191 6700308
Email: hello@durhamfootclinic.co.uk
Our services are provided by HCPC-registered podiatrists, offering podiatry, chiropody, and ear wax removal treatments.
2. Use of This Website
This website is for general information about our services.
By using this site, you agree not to use it for any unlawful or prohibited purpose or in any way that could impair its function or reputation.
3. Services
We provide professional podiatry, chiropody, and ear wax removal services.
All treatments are carried out by qualified and HCPC-registered clinicians.
Treatment recommendations are based on clinical assessment and may vary depending on your health and medical history.
4. Appointments and Bookings
Appointments can be made online, by phone, or in person.
No payment is taken online.
You will receive confirmation once your booking has been accepted by the clinic.
If you are unable to attend, please refer to our Cancellation Policy below.
5. Cancellation Policy
We ask that at least 24 hours’ notice be given if you need to cancel or reschedule an appointment.
Cancellations made with less than 24 hours’ notice, or non-attendance, may incur a full appointment fee.
Repeated short-notice cancellations may result in restricted future bookings.
6. Medical Disclaimer
The information on this website is provided for general information purposes only and should not be relied upon as medical advice.
It is not a substitute for a professional consultation, diagnosis, or treatment.
Always seek advice from a qualified clinician regarding any specific medical concerns.
While we make every effort to ensure that the information on this website is accurate, we do not guarantee its completeness or timeliness.
7. Ear Wax Removal Disclaimer
Durham Foot Clinic’s ear wax removal service is provided solely for personal wellbeing and hygiene.
We do not offer medical diagnosis or treatment and are not CQC-registered, as our service falls outside CQC’s regulated healthcare activities.
If any possible medical issue is identified during your appointment, the procedure will be stopped and you’ll be advised to contact your GP or audiologist.
8. Limitation of Liability
To the fullest extent permitted by law, The Foot Clinic shall not be liable for any direct, indirect, or consequential loss arising from the use of this website or from any treatment provided, except where such liability cannot be excluded under UK law.
9. Intellectual Property
All content on this website, including text, logos, graphics, and design, is owned by The Foot Clinic unless otherwise stated.
You may not copy, distribute, or reproduce any material without our written consent.
10. Links to Other Websites
Our website may include links to external websites for your convenience.
We do not control or endorse these sites and accept no responsibility for their content or accuracy.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
📍 The Foot Clinic, 21a Church Street, Coxhoe, Durham, DH6 4DD
📧 hello@durhamfootclinic.co.uk
📞 0191 6700308