By booking a Bio Sculpture treatment at The Foot Clinic, you confirm that you have read, understood, and agreed to these Terms & Conditions.
1. Nature of Service
Bio Sculpture nail treatments are cosmetic services, not medical or podiatry procedures.
Treatments are carried out by a qualified Bio Sculpture technician under the clinic’s hygiene protocols.
These services are not intended to diagnose, treat, or cure any medical conditions.
2. Bookings & Payments
All appointments must be booked in advance through our clinic reception or online booking system.
Full payment is due at the time of treatment unless otherwise arranged.
Prices are agreed between the clinic and technician and are subject to review.
3. Cancellations & Late Arrivals
We kindly request at least 24 hours’ notice for cancellations or rescheduling.
Cancellations with less than 24 hours’ notice may incur a cancellation fee of up to 50% of the treatment cost.
If you arrive late, your treatment time may be reduced to avoid delaying the next client, and the full fee will still apply.
4. Health & Safety
Clients must disclose any allergies, sensitivities, skin conditions, or nail concerns prior to treatment.
While Bio Sculpture is considered one of the safest gel systems, there is always a small risk of allergic reaction.
If irritation, redness, swelling, or discomfort occurs, remove the product immediately and seek medical advice.
We may decline treatment if we feel it is unsafe or unsuitable (e.g., due to fungal infection or severe nail damage).
5. Aftercare & Maintenance
Clients are responsible for following the aftercare advice provided to maintain results and nail health.
The clinic cannot guarantee the longevity of treatments if aftercare guidance is not followed.
Gel removal should only be carried out by a trained Bio Sculpture technician to avoid nail damage.
6. Refunds & Complaints
Refunds are not offered for completed treatments.
If you experience a problem within 7 days (e.g., lifting, peeling, or reaction), please contact us so we can assess and, where appropriate, provide a complimentary repair or removal.
Complaints must be raised directly with the clinic as soon as possible to allow resolution.
7. Liability
The clinic and technician will not be held liable for any issues arising from undisclosed medical conditions, allergies, or failure to follow aftercare advice.
Clients receive Bio Sculpture treatments at their own risk, having provided informed consent.